Title: 1) Assistant Vice President and Branch Manager; 2) Chief Executive Officer
Company: 1) TruMark Financial Credit Union; 2) The Princess Theory LLC
Location: Ambler, Pennsylvania, United States
Sheirlene S. Kemp, Assistant Vice President and Branch Manager at TruMark Financial Credit Union and Chief Executive Officer at The Princess Theory LLC, has been recognized by Marquis Who’s Who Top Business Owners for dedication, achievements, and leadership in Finance.
Ms. Kemp has established herself in the financial services and retail management sectors, demonstrating a consistent commitment to relationship building and professional development. Over the course of a decade, she has advanced through increasingly responsible roles, earning recognition for her leadership and expertise.
Since 2023, Ms. Kemp has served as an assistant vice president and branch manager at TruMark Financial Credit Union in Philadelphia. In this capacity, she oversees branch operations, leads staff development initiatives and ensures exceptional member experiences. Her ability to develop team members and foster strong relationships stands as Ms. Kemp’s most notable achievement, reflecting her dedication to both employee growth and client satisfaction.
Ms. Kemp has also served as the president and chief executive officer of The Princess Theory LLC, a website that sells apparel, accessories, and novelty items for girls since 2014. Through this venture, she demonstrates entrepreneurial acumen and a passion for empowering young women.
Before being acquired by TruMark Financial Credit Union, Ms. Kemp built a robust foundation at Wells Fargo in Philadelphia. From 2019 to 2022, she was branch operations manager, where she managed daily operations and mentored staff. Between 2016 and 2019, she excelled as a lead bank teller, following her initial appointment as a bank teller starting in 2015 in King of Prussia. Ms. Kemp’s early management experience was shaped at JDR Shoe Warehouse in Montgomeryville, where she served as general manager from 2012 to 2014.
Ms. Kemp completed coursework at DeVry University, which provided foundational knowledge that contributed to her success across various leadership roles. She also maintains membership within her professional community, namely the Pennsylvania Association of Notaries, the Free Trade Networking Group, and the Chester County Chamber of Business and Industry. These affiliations reflect Ms. Kemp’s commitment to ongoing professional development and industry and community engagement.
Ms. Kemp’s early success in retail with JDR Shoe Warehouse earned her selling performance recognition in 2012 and 2013, and excellent customer service recognition awards in both years. She also received recognition for outstanding inventory results in 2013 and 2014. During her tenure at Wells Fargo, Ms. Kemp received semiannual recognition for performance in both 2017 and 2018. Several years later, she was featured in The Official Top 100 Magazine in 2023 for her achievements and industry influence. More recently, Ms. Kemp was honored with the Member Experience Top Performer award by TruMark Financial Credit Union in 2024, underscoring her impact on service excellence.
Ms. Kemp’s professional journey has been distinguished by her expertise in relationship building, a skill that has been instrumental throughout her career progression. Attributing her accomplishments to openness, willingness to learn and a desire for growth, she believes these qualities have encouraged her to step outside her comfort zone and pursue continuous improvement. Additionally, Ms. Kemp credits her strong determination and the unwavering support of her husband and parents as key factors in her achievements.
Looking ahead, Ms. Kemp aims to make a meaningful difference through nonprofit initiatives associated with The Princess Theory LLC by supporting women in need. She also aspires to earn widespread respect within the financial services industry.
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